Privacy Policy

Introduction and Scope

ku777 ("ku777", "we", "us", "our") operates the online gaming platform accessible at https://ku777.cam. This Privacy Policy ("Policy") describes how ku777 collects, uses, stores, protects and, in limited circumstances, shares the personal information of users ("you", "Player") who register an account, use the Service, or otherwise interact with the platform. This Policy applies to all players accessing ku777 from Bangladesh, including Dhaka, Chittagong, Sylhet, Khulna, Rajshahi, Barisal, Rangpur, Mymensingh and Cox's Bazar, regardless of the device or network used to access the platform.

By creating a ku777 account or using the Service, you acknowledge that you have read and understood this Policy and that your personal information will be handled in the manner described herein. If you do not agree with any part of this Policy, you should not create an account or use the Service. This Policy should be read alongside the ku777 Terms and Conditions, which together form the complete agreement between ku777 and each registered player.

Information We Collect

ku777 collects personal information in several ways: directly from you when you register and use the Service, automatically through technical systems as you browse and play, and from third-party partners such as payment processors and identity verification services. The categories of personal information we collect are set out below.

ku777 does not collect sensitive personal data categories such as racial or ethnic origin, political opinions, religious beliefs, trade union membership, health data, or biometric data beyond what is contained within a standard government-issued photographic identity document submitted for KYC purposes. Where such documents happen to contain information in those categories, that information is processed solely for the purpose of identity verification and is not extracted, stored separately, or used for any other purpose.

How We Use Your Information

ku777 uses your personal information only for specified, explicit and legitimate purposes. We will not use your personal data in a manner that is incompatible with the purposes for which it was collected. The following describes the primary purposes for which your data is processed:

• ◆Account administration: creating and maintaining your ku777 account, processing your login sessions, enforcing account security, and communicating with you about your account status, verification requirements and any changes to your account.
• ◆Payment processing: facilitating deposits and withdrawals via bKash, Nagad, Rocket, Upay and banking partners; reconciling transaction records; issuing refunds where applicable; and preventing payment fraud and chargebacks.
• ◆KYC and compliance: verifying your identity, age (21+) and payment method ownership in accordance with our anti-fraud and anti-money-laundering obligations; and complying with any legally binding requests from competent authorities.
• ◆Service delivery and improvement: enabling you to play games, place bets, track your betting history and access platform features; analysing aggregated usage data to improve game selection, platform performance and user experience.
• ◆Responsible gaming: monitoring gaming patterns to identify potential problem gambling behaviour; enforcing deposit limits, cooling-off periods and self-exclusion orders that you have placed; and providing you with account activity summaries upon request.
• ◆Promotional communications: sending you bonus offers, seasonal promotions (including Eid, Pohela Boishakh and Victory Day specials), and ku777 platform updates by email or SMS where you have consented to receive such communications. You may withdraw consent at any time by contacting [email protected].

Legal Basis for Processing

ku777 processes personal data only where a valid legal basis exists. The table below summarises the primary legal bases for each main processing activity.

Data Sharing and Disclosure

ku777 does not sell, rent or trade your personal information to any third party for their own marketing purposes. We share personal data only in the limited circumstances described below, and only to the extent strictly necessary for the specified purpose.

• ◆Payment service providers: bKash, Nagad, Rocket, Upay and banking partners receive only the transaction data necessary to process your deposits and withdrawals. These providers have their own privacy policies and are independently responsible for their data handling practices.
• ◆Identity verification services: third-party KYC providers receive identity document images and basic biographical data solely for the purpose of verifying your identity and age against government-issued records. These providers operate under strict data processing agreements with ku777.
• ◆Game content providers: Pragmatic Play, Evolution Gaming, Spribe, Ezugi and other licensed game studios may receive session-level data (such as bet amounts and game round IDs) necessary to resolve disputes over game outcomes. They do not receive your identity or payment data.
• ◆Legal and regulatory authorities: ku777 will disclose personal data to law enforcement, regulatory bodies or courts where required to do so by applicable law, a valid court order, or other legally binding obligation. ku777 will, where legally permitted, notify you of such a disclosure request before complying.

Payment Data and Financial Information

All financial transactions on the ku777 platform are processed through encrypted channels. ku777 does not store complete mobile banking PINs, full card numbers, or internet banking passwords on its servers. When you make a deposit via bKash, Nagad or Rocket, the authentication step (PIN entry, OTP confirmation) is completed entirely within the respective mobile wallet application — ku777 receives only a transaction confirmation reference and the credited amount. ku777 retains records of transaction amounts, dates, payment method types and transaction reference numbers for accounting, dispute resolution and anti-money-laundering compliance purposes.

Where Visa or Mastercard payments are processed, card data is handled by a PCI-DSS compliant payment gateway. ku777 does not have access to full card numbers and processes only the masked card reference (e.g., last four digits) retained for transaction matching purposes. Players who experience any suspicious activity on their payment method after using it on ku777 should contact both their bank or mobile wallet provider and ku777 support at [email protected] without delay.

Data Retention

ku777 retains personal data only for as long as necessary to fulfil the purposes for which it was collected or as required by applicable law. The following retention periods apply as a general guide:

• ◆Account data (name, contact details, login history): retained for the duration of your account and for 5 years after account closure for dispute resolution and legal compliance purposes.
• ◆Transaction records (deposits, withdrawals, bet history): retained for 7 years from the date of each transaction to comply with financial record-keeping obligations and to support audit or investigation requirements.
• ◆KYC documents (NID scans, passport copies, proof-of-payment-method): retained for the duration of the account and for 5 years after closure. Where a legal investigation or formal dispute is pending, retention may be extended until that matter is fully resolved.

When personal data is no longer required for any legitimate retention purpose, ku777 will securely delete or anonymise it so that it can no longer be linked to any individual. Anonymised or aggregated data (such as aggregate betting statistics with all personally identifying information removed) may be retained indefinitely for analytical and platform improvement purposes.

Security Measures

ku777 implements a layered security architecture to protect player data. All data transmissions between your device and the ku777 platform are encrypted using TLS (Transport Layer Security) with a minimum cipher strength of 128-bit. The platform is protected by SSL certification, and the presence of HTTPS in your browser's address bar confirms that your connection to ku777 is encrypted at all times. ku777 undergoes periodic security assessments to identify and remediate potential vulnerabilities before they can be exploited.

Access to player data within ku777 is controlled on a strict need-to-know basis. Personal data is accessible only to those staff members and systems that require it to perform their specific function. All staff with access to personal data are trained in data handling procedures and are bound by confidentiality obligations. ku777 maintains detailed access logs for all systems that store or process personal data, and these logs are reviewed regularly as part of our security monitoring programme.

Your Data Rights

As a ku777 player, you hold the following rights in respect of your personal data. To exercise any of these rights, please contact [email protected] with the subject line "Data Rights Request — [Your Account Reference]". ku777 will respond to all data rights requests within 30 days of receipt, and will not charge a fee for reasonable requests.

• ◆Right of access: you may request a copy of all personal data that ku777 holds about you, together with information about how that data is used, who it has been shared with, and for how long it will be retained.
• ◆Right to rectification: if any personal data ku777 holds about you is inaccurate or incomplete, you may request that it be corrected. For account-critical fields (such as name and date of birth), correction requests may require documentary evidence.
• ◆Right to erasure: you may request that ku777 delete your personal data where it is no longer necessary for the purpose for which it was collected, where you have withdrawn consent, or where the data has been unlawfully processed. This right is subject to legal retention obligations — ku777 cannot delete data it is required by law to retain.
• ◆Right to restriction: you may request that ku777 restrict the processing of your personal data in certain circumstances — for example, while a rectification request is being assessed, or where you have objected to processing pending verification of whether our legitimate interests override yours.
• ◆Right to data portability: where processing is based on your consent or the performance of a contract, and is carried out by automated means, you may request that ku777 provide your personal data in a structured, commonly used and machine-readable format.
• ◆Right to object: you may object at any time to the processing of your personal data for direct marketing purposes. You may also object to processing based on legitimate interests, though ku777 may be entitled to continue processing if it can demonstrate compelling legitimate grounds that override your interests.

ku777 will not discriminate against you for exercising any of your data rights. Exercising your data rights will not affect your ability to use the Service, except in cases where the exercise of a right (such as erasure or restriction) makes it technically impossible for ku777 to continue providing the Service to you — in which case ku777 will advise you of this consequence before processing your request.

Cookies and Tracking Technologies

ku777 uses cookies and similar technologies (local storage, session storage, pixel tags) to operate the platform, remember your preferences, maintain your login session, and analyse how players interact with the Service. The following categories of cookies are used:

Cookie types used on ku777

• ◆Essential cookies: strictly necessary to operate the platform, maintain your session, process your bets and secure your account. These cookies cannot be disabled without breaking the Service.
• ◆Preference cookies: remember your language setting, display preferences and responsible gaming limit configurations so you do not need to re-enter them on each visit.
• ◆Analytics cookies: collect anonymised data about page views, session duration, feature usage and navigation paths to help ku777 improve the platform. Analytics data is aggregated and does not identify individual players.

You may manage cookie preferences through your browser settings. Disabling essential cookies will prevent you from logging in or using the Service. Disabling preference and analytics cookies will not prevent you from using the platform but may affect your user experience. ku777 does not use third-party advertising or retargeting cookies.

Protection of Minors

The ku777 Service is strictly restricted to individuals aged 21 years and above. ku777 does not knowingly collect, store or process personal data from any person under the age of 21. Age is verified as part of the KYC process. If ku777 discovers that personal data has been submitted by a person under 21, that data will be deleted immediately and the associated account will be permanently closed.

Changes to This Policy

ku777 reserves the right to update this Privacy Policy at any time to reflect changes in our data practices, applicable law, or platform features. When material changes are made, ku777 will post a notice on the platform for at least 7 days before the updated Policy takes effect, and will update the "Last updated" date at the top of this page. The current version of this Policy is always available at https://ku777.cam/privacy-policy.

Your continued use of the Service after the effective date of any updated Policy constitutes your acceptance of the revised terms. If you do not agree with changes to this Policy, you should stop using the Service and may request account closure by emailing [email protected].

Contact and Data Rights Requests

For all privacy-related enquiries, data rights requests, or to report a potential data breach, please contact the ku777 data team by email. Email: [email protected]. Please include "Privacy Enquiry" or "Data Rights Request" in your subject line so your message is routed to the correct team. All privacy enquiries are handled within 30 days. For urgent security matters (such as suspected unauthorised account access), use the subject "URGENT — Account Security" and our team will prioritise your request.

ku777 support is available 24 hours a day, 7 days a week including all Bangladeshi public holidays. Standard privacy enquiry response time is under 30 days. Account security emergency response time is under 2 hours. Please do not send sensitive documents (NID scans, financial records) as plain email attachments; contact us first and we will provide a secure upload link for any documentation required.